Customer Care Officer
DOREEN GACHERI KINYUA
Mobile number: 0715 121 748
Email address: dorinkinyua@gmail.com
PERSONAL INFORMATION
NAME: Doreen Gacheri Kinyua
BIRTH DAY: | 09/10/1991 |
ID NO: | 28844804 |
GENDER: | Female |
NATIONALITY: | Kenyan |
LANGUAGES: |
English, Kiswahili, kikuyu and Meru |
OBJECTIVES
Have methodical and a customer- focused approach to work with profession, competence and integrity.
EDUCATION
2015 – 2016: | Certificate in Business Information Technology (CBIT) at St. Paul’s University.
Attained a CREDIT (pending clearance) |
|
2010: | Certificate in computer packages course at Mbaya Karichu institute
Attained a distinction |
|
2006 -2009: |
Certificate in Secondary Education at Makuri Girls High School |
Attained a D(PLUS)
PERSONAL SKILLS
Excellent written and verbal communication skills.
Highly organized and efficient.
Ability to work independently or as part of a team.
Proven leadership skill and ability to motivate.
EXPERIENCE
Clerk at Machakos university office of the vice chancellor, reception section- 2015 to date
Sales lady at Lemuma Apotheke (NGO) public relation section 2013-2015(February)
Receptionist at a children’s home (S.O.S Children’s home) – 2012
Customer attendant in several other organizations after completing my O-levels – 2010 to 2011
TRAININGS
Kenya Sign Language training organized for staff at Machakos university
Customer care training organized for staff at Machakos University
Public relation skills
Ambassador of change training
HOBBIES
Socializing, learning new things.
REFERENCES
ELIZABETH NKIROTE
Contacts: +254 724 371 008
MERU
JOHN MUTURI
Contacts: +254 721 892 384
NAIROBI