OPENING REMARKS BY PROF. LUCY IRUNGU, DURING QMS TRAINING ON ISO 9001:2015 HELD ON 24TH SEPTEMBER 2019 AT MACHAKOS UNIVERSITY PIONEER BUILDING-ROOM PL 3 AT 8 AM

Our trainers today, Deputy Vice Chancellors present, Registrars, Deans and Directors, Heads of Departments, auditors, ISO Champions and all Members of Staff.

Ladies and Gentlemen

Good Morning!

On behalf of Machakos University, it is my privilege and pleasure to welcome our trainers here today. We are delighted to have you with us and thank you for accepting our request to come. I appreciate the directorate of PC and QMS for making this training possible. I wish also to thank all our members of staff who are present and ready to be trained.

Ladies and Gentlemen

The concept of QMS is not new in our country neither is it at Machakos University. As we all know, every year, all government agencies are audited against some performance targets based on QMS set out in performance contracting. And so, the government requires that our procedures are aligned to our targets as per the QMS and ISO standards. As a university, we must set out our procedures that are achievable. This will ensure that we fulfill the main aim of QMS and hence provide consistent quality in our service delivery.

Ladies and Gentlemen 

The aim of this training is to ensure that the ISO processes and QMS procedures are understood. It is my expectation that this training will equip members of staff and top management to internalize QMS and ISO process and inculcate them in their daily routine. It is therefore my hope that this training will enable the University to achieve all its future targets and firmly remain an exemplary ISO 9001:2015 compliant.

With these few remarks, I now declare this training officially opened.

Thank you and God bless you.