Customer Care Officer

DOREEN GACHERI KINYUA

Mobile number: 0715 121 748

Email address: dorinkinyua@gmail.com

 

PERSONAL INFORMATION

NAME:                      Doreen Gacheri Kinyua

BIRTH DAY: 09/10/1991
ID NO: 28844804
GENDER: Female
NATIONALITY:  Kenyan
LANGUAGES:

English, Kiswahili, kikuyu and Meru

OBJECTIVES

Have methodical and a customer- focused approach to work with profession, competence and integrity.

EDUCATION

2015 – 2016: Certificate in Business Information Technology (CBIT) at St. Paul’s University.

Attained a CREDIT (pending clearance)

   2010:    Certificate in computer packages course at Mbaya Karichu institute

Attained a distinction

2006 -2009:

Certificate in Secondary Education at Makuri Girls High School

Attained a D(PLUS)  

PERSONAL SKILLS

Excellent written and verbal communication skills.

Highly organized and efficient.

Ability to work independently or as part of a team.

Proven leadership skill and ability to motivate.

EXPERIENCE

Clerk at Machakos university office of the vice chancellor, reception section- 2015 to date

Sales lady at Lemuma Apotheke (NGO) public relation section 2013-2015(February)

Receptionist at a children’s home (S.O.S Children’s home) – 2012

Customer attendant in several other organizations after completing my O-levels – 2010 to 2011

TRAININGS

Kenya Sign Language training organized for staff at Machakos university

Customer care training organized for staff at Machakos University

Public relation skills

Ambassador of change training

HOBBIES

Socializing, learning new things.

REFERENCES

ELIZABETH NKIROTE

Contacts: +254 724 371 008

MERU

JOHN MUTURI

Contacts: +254 721 892 384

NAIROBI